Faq Questions Concept Min (1)

Frequently Asked Questions


We are open 6am - 10pm. Last wash is at 8:30pm.

Yes! We have an attendant available from 10am - 10pm

We are currently a coin only store.


Wash & Fold

10am - 10pm

We use Arm & Hammer but we have a hypoallergenic and a premium option. 

Our minimum wash and fold is $15.00.

No. We always keep our customers laundry separate from one another.

24 hours

Pickup & Delivery

Monday - Friday from 9am - 1pm

24 hours. Friday pickups are returned on Monday. If Monday is a holiday delivery will be on Tuesday.

Our minimum pickup and delivery order is 30 lbs. 

$1.85 lb for recurring service

$2.00 lb for one-time service

No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.

It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services. 

Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items. 

No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service. 

Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.

Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.

Yes. You can suspend your pickup until you return from your vacation.